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Hardware-based tools for enterprise remote management allow IT teams to administer processes at both the software and hardware level. This means devices can be monitored, maintained, and managed wherever they are. Remote PC management gives IT teams a way to ensure devices have up-to-date operating systems (OSs) and antivirus- and malware-scanning software. Off-hours patching helps minimize the impact of updates on productivity. Remote device management also empowers IT teams to transition from reactive to predictive management by employing telemetry to troubleshoot, diagnose, and remediate pr

Endpoint security is a critical IT function that helps protect devices, users, networks, and the entire organization from unauthorized access and cyber threats. The most common endpoint security solutions are deployed on the network itself, with a combination of firewalls and antivirus software. If users work remotely, however, their devices may operate outside the organization’s firewall and connect to the network through unsecured or shared Wi-Fi. With little control over the remote users’ network security, IT must manage the devices themselves. Hardware-based security capabilities of the In

Remote monitoring and management tools continuously monitor every physical and virtual element of a distributed IT environment to help safeguard device and network performance, security, and availability. The RMM process typically works as follows: RMM software agents are installed on devices or cloud integrations. The agents continuously gather information on hardware health, software status, network performance, and security events. Collected data is transmitted securely to a central RMM platform console where it’s aggregated, organized, and monitored. The RMM platform analyzes the inc

Remote management capabilities enable IT teams to monitor, manage, and protect PCs and their users in any location. With remote management, IT can update software, install patches, boot devices, and take control of users’ devices for remote support. Hardware-enabled manageability features help resolve problems even when a device is turned off or its OS is compromised.