r/sysadmin
· u/NickBurnsCompanyGuy
· May 6, 2026
My company executives thinks it can replace 100 percent of our help desk teams with AI agents.... This year.
For the record, we support 100,000 users. Thoughts? Anyone else dealing with lunacy around AI potential from executives? "Tell me you've never worked a day of help desk, without telling me you've never worked a day of he…
r/sysadmin
· u/garfunko
· May 21, 2026
Microsoft's own field rep is poaching my CSP customer with $500K in incentives... anyone fought back and won?
hey guys, hoping i can get some help :( I have a customer up for renewal, decent-sized deal. Out of nowhere, their Microsoft account executive who was supposed to be helping them navigate their tech stack is now pitching…