Meta

Meta services aren't working for many members of the Tom's Guide staff and we saw a spike in reports on Downdetector before the website stopped worked, so we're quite confident that something is off.

By Scott Stein There are so many smart glasses being made by so many companies right now, but so little good thought being put into how to develop for them. That's partly because many of them rely on AI as their primary "app," serving up information or fulfilling requests on demand.There should be better ideas, though, especially with Google's Android XR promising to extend apps to Google's glasses, new smart glasses like Even Realities' G2 that have a growing ecosystem of mini apps for their monochrome displays, Snap's roster of augmented reality lens developers and Meta opening up app deve

The problem is almost entirely due to Meta's customer support now being run by AI. The tech giant made the switch back in March, saying it would enable "24/7 help for account issues like updating your password and settings for your profile."  But with the AI chatbot handling the whole process, humans couldn't step in when suspicious activity began. That allowed hackers to carry out the social engineering-style attack and pull it off multiple times before anyone noticed. Affected accounts were forcibly logged out for all users and email addresses were restored. Users were then told to reset the